Job Description
Are you ready to apply cutting-edge technologies to solve real world problems? Do you thrive in an environment where people leverage technology and processes to build innovative and sustainable solutions? You might just be a perfect fit for the CDO team. Since 1995, CDO Technologies has delivered the best solutions for unique business problems in the commercial and federal sectors ranging from Asset Management to IT Services. CDO employees demonstrate integrity, embrace teamwork, and embody a Can Do attitude in the delivery of superior customer service.
Position Summary:
Responsible for activities related to conceptualizing and implementing strategies for expanding current technological tools, solutions, and services to private sector markets. Leverage current offerings/solutions to expand and grow CDO’s market share.
Specific responsibilities include:
Provide before and after sales customer support and satisfaction. This position will be responsible for meeting business goals and market development goals.
Key Responsibilities:
Build and develop multi-level business relationships, including those at the executive level, with new and existing customers.
Work with Software Development to plan for and market technical solutions and services that are ready-for-sale and develop market expansion strategies for the sale of these solutions or related products.
Grow CDO’s existing market share for inventory tracking tools, workflow management systems, cloud and cyber solutions and work with CDO’s Software Development to develop new offerings.
Study business problems within various industries and propose viable recommendations to produce a desired result, utilizing Software as a Solution (SaaS), Automatic Identification Technology (AIT), like Radio Frequency Identification chips, tags, readers, and barcodes.
Develop Service Delivery Plans for new and existing customers.
Coordinate and deliver technical projects.
Maintain customer relations and ensure customer satisfaction.
Evaluate customer needs and technology insertion solutions and strategies and evaluate customer needs to suggest upgrades or features that will add value to our customers.
Track Account Metrics.
Minimum Qualifications:
Must possess the ability to improve customer processes through the technological insertion of tools, solutions, and services and be able to market these recommendations to new and existing customers.
Knowledge in industrial business development and marketing and knowledge of technical product sales and service.
Must be self-motivated and demonstrate the ability to follow through on assignments.
Must have the ability to organize and manage multiple priorities.
Demonstrate creative thinking.
Have strong interpersonal skills, good judgement, and ability to communicate effectively with a diverse range of individuals.
Good Technology and Business skills
Experience in Technical Sales and support
A bachelor’s degree in MIS, computer science, business or related field or relevant experience.
Preferred Qualifications:
Experience in improving current processes with AIT technology is a plus.
Familiarity with Software as a Service (SaaS) is also a plus.
What can a CDO employee expect?
At CDO Technologies, we believe in taking care of our employees with a comprehensive benefits package. Our health and welfare benefits include two medical plan options along with a LiveHealth program to see a doctor online anytime day or night. CDO offers dental, vision, and a Flexible Spending Account for medical or childcare. Employees may also enroll in a 401(k) plan with their first paycheck. Full-time employees also receive company paid short- and long-term disability and life insurance. We also provide tuition reimbursement, professional development, and certification reimbursements. Finally, CDO also offers employees a generous leave program including paid holidays, vacation, and sick leave.
CDO is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, or veteran status.
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