Hotline Representative (Night Shift, $20/hour) Job at ProPivotal Staffing, Framingham, MA

bnREekVVNUZ0Yno0Yy9aM3B1NENEK2dxVVE9PQ==
  • ProPivotal Staffing
  • Framingham, MA

Job Description

Hotline Representative (Night Shift, $20/hour)

About the opening:

  • Overnight shifts
  • Pay: $20/hr
  • Part Time shifts
  • Training in Framingham office, then hybrid work arrangement after

Responsibilities:

  • Answer calls from individuals facing mental health issues, crises, suicidal thoughts, and other stressful situations
  • Show extreme empathy and remain non-judgmental to assist callers effectively
  • De-escalate situations with the support of the call site supervisor
  • Be prepared to call 911 on behalf of the caller in emergencies

Requirements:

  • High school degree
  • Experience with data gathering techniques
  • Proficient with Microsoft Office, Word, Excel, databases, and other software systems
  • Ability to deescalate crisis situations while maintaining composure
  • Must attend training in Framingham, MA
  • Mac (Google Chrome access) or PC, strong Wi-Fi, headphones with microphone compatible with computer
  • Quiet workspace for working from home for remote shifts

Preferred Requirements:

  • Prior telephone/call-center experience focused on emotional support

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Job Tags

Second job, Work at office, Remote work, Shift work,

Similar Jobs

Cambridge Health Alliance

Physician Assistant, General Surgery - Part-Time Nights Job at Cambridge Health Alliance

 ...Cambridge Hospital0.6 FTE, working two 12 hour night shifts per week, 6pm-6am. (Will...  ...with matching, generous Paid Time Off (PTO), and a CME...  ...000-$174,000 pro-rated for part-time positions.For more information...  ...in where you work and go home every day knowing you made... 

Stormont Vail Health

Neurosurgeon Job at Stormont Vail Health

 ...Job Description Neurosurgeon Opportunity Join a Thriving, Physician-Led Team Location: Topeka, Kansas Employment Type: Full-Time, Employed Position Your Life. Your Career. Your Story. Stormont Vail Health is seeking a board-certified/board-eligible... 

Infovisa

ASP.NET Full Stack Developer Job at Infovisa

 ...What We're Looking For Bachelor's degree in computer science, software engineering, or related field. Technical Experience: Microsoft Visual Studio, C# .NET, ASP.NET, SQL, and Git HTML, CSS, JavaScript, jQuery, and Bootstrap Any other experience from the... 

HonorVet Technologies

Travel Telemetry Registered Nurse Job at HonorVet Technologies

 ...Job Description HonorVet Technologies is seeking a travel nurse RN Telemetry Med Surg for a travel nursing job in Tyler, Texas. Job Description & Requirements ~ Specialty: Telemetry ~ Discipline: RN ~ Start Date: 01/26/2026~ Duration: 12 weeks ~36 hours... 

Takeform

Print Finisher Job at Takeform

Job Description Job Description Description: We are seeking a detail-oriented Print Finisher to join our team. The ideal candidate will be responsible for completing the final stages of the printing process, ensuring that all printed materials meet quality standards...