Medical Receptionist Job at NPAworldwide, Cleveland, OH

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  • NPAworldwide
  • Cleveland, OH

Job Description

Job description:

A confidential and rapidly growing healthcare organization is seeking a professional, compassionate Medical Receptionist to join our patient-focused team. This role serves as the first point of contact for patients and plays a vital part in ensuring a smooth, efficient, and welcoming experience in a fast-paced clinic environment.

Key Responsibilities
  • Greet patients and provide exceptional customer service throughout the visit
  • Manage check-in and check-out processes with accuracy and professionalism
  • Answer phones and route messages using proper medical/office etiquette
  • Verify insurance coverage and update patient demographics
  • Collect payments, copays, and outstanding balances
  • Enter and update patient information in the EMR system
  • Scan, upload, and organize patient documents and clinical records
  • Maintain confidentiality and comply with all HIPAA and OSHA standards
  • Keep the front desk, lobby, and patient areas clean and organized
  • Collaborate with clinical and administrative staff to support workflow and patient care
Qualifications:
Qualifications
  • High School diploma or equivalent
  • MediClear or equivalent HIPAA certification required
  • Minimum 1 year of customer service experience (medical office preferred)
  • Strong computer skills; ability to learn EMR systems
  • Excellent communication, multitasking, and organizational skills
  • Ability to work in a fast-paced environment with high accuracy
Why is This a Great Opportunity:
Why Join Us
  • Competitive hourly pay
  • Supportive, team-oriented culture
  • Opportunities for growth and cross-training
  • Meaningful work that directly impacts patient care
  • Stable schedule and long-term career potential

Salary Type : Hourly

Salary Min : $ 18

Salary Max : $ 26

Currency Type : USD

Job Tags

Hourly pay, Work at office,

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