Job Description

• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry into our operating system.
• Track and trace shipments as required.
• Utilize Process Monitors and Workflows daily.
• Ensure timely movement and delivery of freight to customers.
• Ensure accurate and timely data and invoicing.
• Interact with our customers in arranging their shipments, exceeding customer service expectations.
• Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
• Meet compliance at all times with regulations.
• Understand department process flow and outbound/inbound/inventory data, constantly looking for areas of improved efficiency.
• Ensure all customers' standard operating procedures are followed and updated.
• Overseas communications, timely responses to emails and requests (internal and external)

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